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All customer information is treated in
accordance with our Privacy Policy.
Our Privacy Policy constitutes part of
these Terms and Conditions.
ICTS would like to assure you that we take
your information and privacy very seriously. ICTS is bound by the National
Privacy Principles set out in the Privacy Act 1974 of the United States. This
policy statement affirms our commitment to comply with those principles.
PRIVACY
POLICY STATEMENT
All customer information is treated in
accordance with our Privacy Policy.
Our Privacy Policy constitutes part
of the Terms and
Conditions:
International Commodity Transaction Services (ICTS) would like
to assure you that we take your information and privacy very seriously. This
policy statement affirms our commitment to comply with those
principles.
Information you provide
us.
For ICTS to process your enquiry or if
you purchase goods and services from ICTS, we may require information such as
your name, email address, contact telephone number, delivery address, credit
card number or other details ("customer information"). Other information will
also be collected with your permission from time to time. This will normally
include preferences such as likes or dislikes.
We may subsequently
require further details to enable the processing of any orders that you make.
You agree to provide ICTS with current, complete and accurate customer
information when asked to do so by the website or an employee of
ICTS.
Outside of information that you enter on the web site, ICTS also
receives and stores certain types of information when you interact with ICTSs
websites, this is provided through the use of Cookies.
What are Cookies?
- Cookies are alphanumeric identifiers
that are placed on your computer's hard drive through your web browser.
- Cookies enable our systems to recognize
your browser and welcome you back to the website.
- By disabling Cookies, you will not be
able to participate in some of the features offered by ICTS.
- Most Internet browsers are pre-set to
accept Cookies. If you prefer not to receive Cookies, you can adjust your
Internet browser to disable Cookies or to warn you when Cookies are used. As
there are many browsers in the marketplace, the easiest way to change your
settings is by searching for Cookies in your Help/Contents and Index option on
your browser.
- We recommend that you leave your Cookies
enabled otherwise you will not be able to shop with us.
- Our Cookies do not send us back any
information about your computer or any other information on your hard
drive.
How do we use the information?
Information that you have provided us
will be used in the following ways:
- To communicate to you new products and
services and also at times, the opportunity to take up special promotions or
offers.
- To communicate issues or opportunities
regarding the business or operations of ICTS or any of its associate
organizations
- To generate a holistic but anonymous
view of the ICTS customer base. This information allows us to analyze trends and
demographics to help ICTS improve on the services provided
- It is important to note that ICTS send
communications to people who have "opted in" to receive email updates about
products and special offers, and retain the right to inform our customers of
changes in our business operations from time to time.
- To enable ICTS to provide better
customer service.
Disclosing Your Information
- Third party companies and individuals
have been engaged to perform functions on behalf of ICTS. Such functions include
but are not limited to the fulfillment and delivery of purchases, credit card
payment authorizations, trend analysis, marketing and promotions. Information
will only be used to perform appropriate functions and not for other usage.
- ICTS will disclose information to
appropriate authorities to comply with any law, enforce or apply the Terms and
Conditions or protect the rights of any users of the Websites. ICTS will pass on
any information relating to suspected fraudulent activity to appropriate
authorities.
- With organizations that we operate but
do not own, your information will be shared with that business. Please note that
we only go into partnerships with organization's having the same regard to
Privacy as we do.
- From time to time we provide statistical
information about sales, trading patterns and navigation techniques to reputable
third parties. This may comprise data collected about you and other users to
form aggregate results. However, we will not knowingly provide any direct
personal information that identifies you as our customer.
Verification of
Members
We do use various details to verify
information given to us by our members. At times, we use:
- names on member accounts to compare with
information on credit cards
- we use member phone numbers and email
addresses provided to us to communicate with customers about payments
- we use member addresses to check against
credit card billing addresses etc.
- in cases where fraud or other crime is
suspected, we do communicate with Police, Banks and other relevant authorities
Many of these checks are done manually
and communication is handled carefully by a member of ICTS own Customer
Experience team.
Information Security
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